After my car was damaged in a Tesco car wash it has washed its hands of my complaint

Ugh, what a nightmare experience! I feel so sorry for you, mate. Automated car washes are supposed to be convenient, but it sounds like they're more likely to cause problems than solve them. The fact that Tesco is trying to shift the blame onto the driver and not taking responsibility for their machines is just ridiculous .

You're right, getting that maintenance report would've been a good starting point. Now you're left with a choice that's stressful enough without having all the facts. I'd advise you to go with the evidence-based approach – collate all your receipts and witness statements, and take it to the sheriff courts if necessary. Don't let Tesco intimidate you; you deserve fair compensation for their mistake

I feel so bad for you, mate! Automated car washes are supposed to be convenient, but it sounds like they're more of a headache than anything else . Tesco's response just seems dodgy, and not providing the maintenance report is really unreasonable - if there was a problem with their machine, shouldn't they want to own up to it?

I'm shocked that many people are having similar issues and no one's held them accountable yet . It's like they're expecting you to just roll over and accept the damage. No way! You should be fighting for your rights as a customer .

I hope you manage to get some satisfaction from Tesco, but I'm not holding my breath . Have you considered reaching out to consumer protection agencies or online forums where other people have had similar experiences? They might be able to offer some guidance or support .

Keep me posted on how it goes, and fingers crossed for a positive outcome !

I feel u so much!!! Automated car washes are supposed to make life easier but they're just causing more stress! And Tesco's response is just appalling, always trying to shift blame onto the driver. It's not on them at all! They should be taking responsibility for the damage caused by their machines. Have u considered getting a different car wash in the future? Maybe one that actually tests their cars before washing them

Wow

OMG this is so not cool !! I mean, I get it that mistakes happen but ripped off tail spoiler & brake light? That's crazy talk! Tesco needs to step up their game, like, pronto ! Not just sending out generic letters claiming you're off the hook when clearly they've messed up big time . And not giving you that maintenance report is super shady . I'd def take them to court if I were you . Scotland's sheriff courts might be simple but it looks like Tesco's being pretty complicated on purpose . Anyway, good luck with your claim, fingers crossed you get the compensation you deserve !

Distracted boyfriend meme: (Tesco's automated car wash is having an affair with your wallet... but at what cost?)

Automated car washes are like robots that can't feel, so they're not responsible for their mistakes . But that doesn't mean you have to pay for the damages . It's time for Tesco to take responsibility and provide the maintenance report .

Who needs a superhero cape when you have insurance?

If I were you, I'd go with the insurer route and save myself some stress . But if you're feeling like a detective, go ahead and collate that evidence!